Privacy Policy
This Privacy Policy explains how KinFour Innovations, LLC handles information when you use Nurtivo and when you visit the KinFour Innovations website.
Last updated: September 17, 2026Who this policy covers
This policy applies to Nurtivo, a mobile application provided by KinFour Innovations, LLC, and to the KinFour Innovations website. Nurtivo is designed for caregivers and trusted family members who organize and coordinate care.
Nurtivo may contain information about a person receiving care, including a child or another family member. The account holder is responsible for having appropriate authority to enter, manage, or share that person's information.
Information depends on how you use Nurtivo
Nurtivo uses Sign in with Apple. With your authorization, Apple may provide your name and email address. Nurtivo also uses a Firebase user identifier to maintain your authenticated account and separate your data from other accounts.
You may enter care profiles, medications, schedules, appointments, provider information, questions, preparation items, follow-ups, care updates, and other information you choose to organize in the app.
If you use Shared Care, Nurtivo processes Care Space membership, roles, invitations, synchronized medications and appointments, family messages, handoff information, and related collaboration data.
Care Team Activity may store limited event metadata such as an approved event type, user identifier, display name, timestamp, and Care Space identifiers. Nurtivo is designed to exclude medication names, provider details, notes, instructions, attachments, and other user-entered medical text from activity-event records.
Certain sensitive files, including profile photos and private appointment attachments, are stored locally on your device. Apple Calendar identifiers used by Nurtivo also remain device-local and are not uploaded as part of Shared Care synchronization.
Apple processes purchases and billing through the App Store. Nurtivo receives StoreKit product and entitlement information needed to determine Premium access. KinFour Innovations does not receive your full payment-card number from Apple.
Website information
The KinFour Innovations website does not provide user accounts. If you submit the website project inquiry form, we receive the information you choose to provide, such as your name, business name, email address, phone number, business type, package interest, current website, and project goals. If you contact us by email, we also receive the information you voluntarily include in your message.
We use information to provide Nurtivo's features
- Authenticate your Nurtivo account and maintain account separation.
- Store and display the care information you choose to enter.
- Provide Shared Care collaboration among authorized Care Space members.
- Synchronize eligible shared medications, appointments, messages, memberships, and activity data between authorized devices.
- Determine Premium subscription access and restore eligible purchases.
- Protect the integrity and security of Nurtivo and troubleshoot service issues.
- Respond to support requests or other communications you send to KinFour Innovations.
- Review and respond to website project inquiries submitted through the KinFour Innovations website.
Information is shared only as needed to provide the service
Nurtivo relies on platform and cloud providers for specific functionality:
- Apple: Sign in with Apple, StoreKit/App Store subscriptions, iOS system services, and on-device Foundation Models when available.
- Google Firebase: authentication and cloud synchronization used by Shared Care features.
- FormSubmit: form-delivery service used to transmit website project inquiries to KinFour Innovations by email. FormSubmit processes the information you enter in the project inquiry form for this purpose.
We expect service providers that process information on our behalf to protect that information and use it only for the services they provide, subject to their own terms and privacy commitments.
We may also disclose information when required by law, legal process, or to protect the rights, safety, and security of users, KinFour Innovations, or others.
Nurtivo is local-first, with cloud collaboration where needed
Nurtivo uses local persistence for offline presentation and device-specific information. Shared Care features use Care Space-scoped cloud synchronization so authorized family members can collaborate across devices.
- Private appointment attachments and certain local exports use iOS file protection and are designed to become inaccessible after the device locks.
- Profile photos are stored in a private application-support location on the device.
- Private attachments and Apple Calendar identifiers are not uploaded through appointment synchronization.
- Shared Care cloud access is scoped to the authenticated account and active Care Space, with owner, editor, and viewer permissions.
No security system can guarantee absolute protection. We use reasonable technical and organizational safeguards appropriate to Nurtivo's design and the services it uses.
Helpful intelligence designed to stay private
When supported by the user's device and operating system, Nurtivo Intelligence uses Apple's on-device Foundation Models to help create drafts such as appointment-preparation briefs, care summaries, handoff summaries, and message catch-up summaries.
Nurtivo does not operate a separate KinFour cloud AI service for these features. Generated results are drafts for the user to review and do not silently change care records.
You can delete your Nurtivo account from the app
Nurtivo includes an account-deletion flow. When account deletion is completed:
- Your Firebase authentication account is deleted.
- Your Nurtivo profile and Shared Care identity are anonymized immediately.
- Local care data, profile photos, and private documents are removed from that device.
- Remaining shared content linked to the deleted account is scheduled for removal from Nurtivo's cloud systems within 30 days.
For safety and collaboration integrity, a Care Space owner may need to resolve active family memberships before deleting the owning account.
Website project inquiries: Project-inquiry submissions are delivered to KinFour Innovations through FormSubmit. According to FormSubmit's published service documentation, form submissions may be retained by FormSubmit for up to 30 days. KinFour may retain inquiry emails as needed to respond to the request, maintain business records, or comply with legal obligations.
Access, correction, deletion, and authorization
- You can update personal information and care information within Nurtivo where the app provides editing controls.
- You can delete your Nurtivo account using the in-app Delete Account feature.
- You can manage Sign in with Apple authorization through your Apple Account settings.
- You can manage or cancel an App Store subscription through Apple's subscription-management tools.
- You may contact us regarding a privacy request at support@kinfourinnovations.com.
Nurtivo is intended for caregivers and trusted family members
Nurtivo is not directed to children under 13 as account holders. Caregivers may use Nurtivo to organize information about a child or dependent in their care. Users are responsible for having appropriate permission or legal authority to enter and share another person's information.
We may update this policy as Nurtivo evolves
If our privacy practices materially change, we will update this page and revise the “Last updated” date. Where required, we will provide additional notice or obtain consent.
KinFour Innovations, LLC
For privacy questions, account-deletion assistance, or support:
support@kinfourinnovations.com
Website: kinfourinnovations.com